Frequently Asked Questions
Every Thermocool product is supported by a warranty. To find the length of Warranty applicable for your Thermocool product, please refer to the product page. You can also find more product warranty information here.
Please contact your local dealer for information on exchanges or returns.
For service or support relating to your product, including faulty products, please contact Thermocool customer care at 0700-THERMOCOOL (8437662665).
Genuine Thermocool spare parts are available throughout Nigeria from Thermocool service centers. For more details about purchasing spare parts please contact Thermocool customer care at 0700-THERMOCOOL (8437662665).