Our Approach to Delivering Solutions
Our approach to designing and implementing your commercial business solution;
1. An Account Manager from our Commercial Business Solutions Team will meet with you to discuss & understand your business, objectives and specific requirements. We’ll also outline the products and services that we can offer to provide the complete commercial business solution.
2. Once we understand your needs one of our Commercial Business Solutions team will devise a proposal outlining the best commercial business solution which aligns to your business objectives, requirements and budget.3. The next step is for the Thermocool team to work with you to deliver your commercial business solution. No matter what the size of your business, we can support you. Our services range from product customisation and branding to nationwide delivery, installation and user training.
4. Our market leading warranty provides coverage for up to 3 years however our customer care and aftersales service can support your business with ongoing product maintenance covering repairs and servicing.
Business Solutions for Large Enterprises
The CBS team of HPZ/TEC offer customised business solutions that help our customers grow their business. We provide one stop solutions for the FMCG, Retail, Education, Construction, Telecoms and Healthcare industries. Our special corporate packages for trade or consumer promotions and internal reward schemes have created life enhancing opportunities for our customers. We also deliver our premium products to any location, nationwide.
We’re proud of the solutions that we’ve delivered. To understand how Thermocool can help to develop your business with commercial air conditioning and refrigeration solutions, we’ve included a number of case studies outlining a range of commercial solutions that we’ve delivered to organisations of different sizes across a range of industries.
Ongoing Support & Maintenance
Our after sales support and maintenance solutions are world class. Depending on your requirements we can tailor support packages to suit your needs. We offer our standard product warranties on commercial products which offer up to 3 years of warranty coverage. We can also build in additional servicing and repair options to ensure that, no matter what the problem, issues are quickly resolved.
Your dedicated account manager will also remain a key point of contact for you through the lifetime of your product. The Commercial Solutions Customer Care team is also available to support your wider business needs.
At Thermocool, our ambition is to develop relationships with the right partners to offer consumers micro finance options on electrical items. We are currently looking to develop partnership relationships with banks to provide micro finance to consumers. We provide full training to all partners. To discuss micro finance options with us, contact our Business Solutions Team directly.
Commercial products for your business
At Thermocool, our commercial business solutions are designed to meet your organisation’s needs. If you require a larger commercial solution you can read about our approach to working with you above. If you have a smaller solution or need less support, we have a range of standard commercial solutions for covering both refrigeration and air conditioning to suit your needs. Stock of these items can quickly be delivery to suit your requirements. Click below to enter our commercial air conditioning and commercial refrigeration ranges. For additional information or support on these items contact our Commercial Business Solutions team on +234 (01) 730333 or 0700-Thermocool.